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Built for 7 & 8-figure ecommerce brands on Klaviyo & Shopify.
Paid ads get more expensive every year. Meanwhile the people who already bought from you — your warmest audience — sit in an inbox you barely email. Retention is where the margin lives. We build the system that captures it.
From the first pop-up a visitor sees to the loyalty email a customer opens a year later — one connected system, managed end to end.
Turn cold traffic into subscribers with high-converting sign-up forms, pop-ups, and SMS opt-ins that grow your list without hurting the brand.
Automate the full customer journey — welcome, abandoned cart, browse abandonment, and post-purchase flows that sell while you sleep.
Turn one-time buyers into loyal fans with campaigns, win-back flows, and segmentation that maximize lifetime value and repeat orders.
A retention strategy built around your brand, margins, and customer data — not a recycled template. We map the flows, segments, and calendar that move the number.
On-brand emails that are as beautiful as they are effective. Every layout is designed to guide the eye to the click — aesthetics and function in the same email.
Subject lines people open and copy people act on. Conversion copywriting that sounds like your brand and speaks to why customers actually buy.
We never “set and forget.” Continuous A/B testing on subject lines, offers, and design, with clear reporting on what's driving revenue.
A look at the email designs we build — crafted to match your brand and engineered to drive the click.
We handle strategy, design, copy, build, and optimization — so you get a channel that runs itself and a partner who's accountable to the revenue, not the busywork.
Book a call and we'll audit your current setup and show you exactly what's leaking.
Get Your Free AuditBoutique by design. We take on a limited number of brands so every account gets senior attention — not a hand-off to a junior the day you sign.
Katie has spent 10+ years in marketing, with a background in conversion copywriting and lifecycle strategy.
Echo is boutique on purpose. Katie takes on a small number of brands at a time so she can be genuinely close to the work — the strategy, the copy, and the numbers — instead of handing your account to someone who's never seen your store.
Get Your Free AuditEcho works best with established ecommerce brands (typically doing 6–8 figures) on Shopify and Klaviyo who know email & SMS should be driving more revenue but don't have the in-house team to make it happen.
Pricing is entirely custom - speak with us to learn more.
If you have a customer list and a product people re-buy or recommend, there's almost always untapped revenue in your inbox. On our first call we'll audit your current setup and tell you honestly whether we're a fit.
Very little. After onboarding we run the channel end to end — strategy, design, copy, and build — with a lightweight approval loop and clear reporting. You stay informed without being in the weeds.
We specialize in Klaviyo for email & SMS, on Shopify stores. If you're on another stack, mention it on the call and we'll let you know if we can help.
No — we're not a fan of contracts. We do good work, and we want both parties to stay in because it's a partnership that's working. Not because of binding legalese.
Book a free strategy call. We'll audit your current email & SMS setup and show you exactly where the revenue is leaking — no pressure, no jargon.
Get Your Free Audit